I NEED All Wheel Drive (Pros and Cons of AWD)

May 2, 2021

So winter has arrived and you don't feel confident in how your 2-wheel drive vehicle does in the snow and ice. You envy all those people with all-wheel-drive (AWD) and 4-wheel-drive (4WD) cars, trucks and SUVs. You start thinking, "I need one of those. I'll be able to go anywhere without any w... More

Wishy-Washy in Appleton

March 28, 2021

Perhaps you've found yourself driving when something all of a sudden splashes on your windshield, obstructing your view. You know that sinking feeling when you try to turn on the windshield washers and no fluid comes out. Now you're blinded even more. What can you do? The best thing is to make su... More

Drivers that "T" Us Off (Bad Driving Practices)

March 21, 2021

We've all seen drivers who do things thatlet's be frankreally irritate us. They're inconsiderate, can put people in danger and make the road a much less friendly place. They really "T" us off. These are the bad drivers who fit their description to a "T." The Tailgater. You've seen this terr... More

The Edible Engine

March 14, 2021

You may have had a friend whose vehicle was the victim of hungry rodents. After all, mice, rats and squirrelseven rabbitshave been known to gnaw on wires in engine compartments, causing vehicle electrical systems to go haywire. They can disable a vehicle completely and be very expensive to fix.... More

Beware of Potholes! (Avoiding Pothole Damage)

February 21, 2021

You may live in a region where roads become pockmarked with craters known better as potholes. They're caused by moisture seeping through a compromised road surface that can freeze, expand and literally punch holes in the road. And when your vehicle hits one of those holes that's big enough, the... More

The Neglected Windshield (Windshield Care)

January 31, 2021

You look at it every day, yet you don't really see it. We're talking about your vehicle's windshield, and if you're not seeing it at all, that's probably a good sign. The fact is that unless our windshields get fogged up, hazy or cracked, we don't pay all that much attention to them. Consideri... More

A Honking Big Jam (Stuck Horn)

January 10, 2021

At one time or another, most drivers honk their horn at someone who might be texting at a stoplight or not paying attention when they're driving. But what happens when you tap on your horn and all of a sudden it won't quit? Everyone's looking at you like you're an angry jerk and all you want to ... More

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

December 27, 2020

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years. That comfortable relat... More

The Right Stuff (Choosing Replacement Parts)

December 20, 2020

Let's face it. Vehicles are complicated machines, each having thousands of parts. And since they're subjected to heat, cold, vibrations, bumps and much more, these parts wear out and need to be replaced. When your service advisor says you need a new part, you may have many options. Let's say ... More

Visibility Disaster! (Windshield Washer Pump Replacement)

December 6, 2020

Let's say you live in a cold climate where the snowy, icy weather challenges you to clear the salt and debris tossed up on your windshield. You push your windshield washer switch expecting a good stream of fluid so the blades can wipe the glass clean. Yet nothing comes out. Nada, zip. What's g... More