Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

December 27, 2020

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Tire & Auto Service Center Appleton. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Tuffy Tire & Auto Service Center Appleton as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Tire & Auto Service Center Appleton, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Tuffy Tire & Auto Service Center Appleton
2940 E. College Ave.
Appleton, Wisconsin 54915
920-954-8500

More articles from Tuffy Appleton

Not Too Hot and Not Too Cold (Temperature Gauge)

May 12, 2024

You know your body temperature is supposed to be 98.6 degrees F, 37 degrees C. Your vehicle has a normal temperature, too, and if you pay attention to it, that can save you some big headaches down the road. Many vehicles have a temperature gauge on the dash that takes the temperature of the engi... More

In a Fog (Fogged Windows in Cold Weather)

May 5, 2024

It's bad enough in cold weather when ice and snow block your visibility. Add to that fog on the inside of your windows and you could be driving blind. So here are a few tips on how to keep your windows from fogging up when there's a chill in the air. You probably know fog is really condensation... More

The Light Nobody Wants to See (Check Engine Light)

April 28, 2024

You've probably had your Check Engine Light go on. Then it goes off and you figure, hey, whatever the problem was, it's gone now and I don't have to worry about it. Well, the problem may have gone away and it may not have. Your vehicle likely has one of these warning lights on the instrument pa... More